Assoc. Member Solutions Specialist

The Assoc. Member Solutions Specialist at Travis Credit Union handles collection and loss mitigation activities for delinquent member accounts, providing direct support for deposit, consumer loan, mortgage, and credit card accounts. The role focuses on first-contact resolution, regulatory compliance, and using a consultative approach to address members' financial conditions while promoting relevant products and services. This temporary, onsite position requires strong analytical, communication, and organizational skills to meet department goals and maintain compliance with industry regulations.