Associate Access Specialist (REMOTE) Start Date 03/02/2026
Vanderbilt Eye Institute(1 month ago)
About this role
The Model Office department at Vanderbilt University Medical Center seeks a patient service representative who engages with patients and providers during inbound and outbound calls, scheduling appointments, and capturing messages for clinic staff. This role requires effective communication and the ability to handle complex situations while ensuring patient needs are met in accordance with established guidelines.
Required Skills
- Customer Service
- Patient Scheduling
- Call Center Etiquette
Qualifications
- High School Diploma or GED
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