Genesys
The Associate AI Solutions Architect supports customer-facing AI initiatives by building, demonstrating, and validating AI use cases for enterprise clients. This early-career role involves collaborating with senior architects and sales teams to prototype solutions, configure AI-powered experiences, and gather customer feedback to improve Genesys Cloud AI offerings. The position offers mentorship and hands-on experience with emerging AI technologies in a flexible, fast-paced environment.
Headquarters
Menlo Park, California, United States
Company Size
5001-10000 employees
Founded
1990
Genesys delivers AI-powered omnichannel customer experience and contact center software via its cloud-based Genesys Cloud platform. It enables personalized engagement across channels and end-to-end customer journey orchestration with AI and automation for organizations worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Genesys.
41% below the average for this role
Organizations Continue to Choose Genesys Cloud AI to Transform Customer and Employee Experiences in the Third Quarter of Fiscal Year 2025
Dec 12, 2024