Associate Client Services Account Manager - Client Services Development Program
ERCOT(1 month ago)
About this role
The Client Services Development Program (CSDP) is a 12-month rotational, entry-level program at ERCOT designed to develop knowledge and skills for careers within the Client Services organization. Participants are based in Market Training and rotate through Market Support Services, Market Training, and Client Services Account Management while receiving mentoring, instructor-led and web-based training, and project assignments to build expertise in ERCOT market and grid operations.
Required Skills
- Market Rules
- Grid Operations
- Customer Service
- Communication
- Analytical Skills
- Training Delivery
- Process Improvement
- Project Coordination
- Issue Resolution
Qualifications
- Bachelor's Degree in Business, Engineering, or Computer Science
- Equivalent Education or Experience
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