Associate Customer Program Manager (EG)

Fictiv(19 days ago)

HybridFull TimeSenior$101,932 - $138,689 (estimated)Customer Success

About this role

The Associate Customer Program Manager at Fictiv supports US-based customers alongside Fictiv’s global manufacturing network to help accelerate product development from prototype to production. The role sits within the company’s customer-facing operations and partners with cross-functional teams across regions to ensure customers can scale manufacturing effectively.

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Required Skills

Customer Management
Case Management
Communication
Collaboration
Program Management
Project Management
Continuous Improvement
Time Management
Problem Solving
Logistics

Qualifications

Bachelor's Degree in Mechanical Engineering

About Fictiv

fictiv.com

Fictiv is a digital manufacturing platform that provides on‑demand prototyping and production services via a vetted global network of suppliers. It offers CNC machining, 3D printing, injection molding, urethane casting, sheet metal and related services with instant quoting, engineering support, quality inspection, and accelerated lead times to move hardware from prototype to scale. Fictiv’s platform and processes help startups and enterprise customers simplify supply chains, improve predictability, and scale manufacturing more quickly. The company is San Francisco–based and focuses on combining software, quality systems, and manufacturing expertise to speed product development.

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