Facilitation & Enablement Lead, Customer Marketing - Seattle

Qualtrics(1 month ago)

HybridFull TimeSenior$152,000 - $218,000Customer Marketing

About this role

The Facilitation & Enablement Lead on the Qualtrics Labs team will help operationalize and scale immersive Labs learning across customers, partners, and field audiences. This role focuses on building the systems, standards, and certification that enable consistent, repeatable global delivery and accelerate customer deployment readiness and value realization. The position sits within Customer Marketing and partners closely with product and field teams to drive organizational adoption and impact.

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Required Skills

Facilitation
Enablement
Coaching
Training
Certification
Curriculum Design
Content Development
Program Management
Cross-Functional Collaboration
Workshop Facilitation

+2 more

About Qualtrics

qualtrics.com

Qualtrics is an experience management (XM) platform that helps organizations collect, analyze, and act on feedback across customers, employees, products, and brands. Its AI-powered analytics surface insights like at-risk customers and churn predictions and recommend actions to improve experience and drive revenue. The platform combines survey tools, real-time reporting, workflow orchestration and integrations to operationalize experience data at enterprise scale. Companies use Qualtrics to turn experience signals into measurable business outcomes.