Associate Customer Success Manager

Zeta Global(1 month ago)

HybridFull TimeJunior$67,131 - $89,296 (estimated)Customer Success

About this role

The Associate Customer Success Manager on the Performance team is a post-sale, client-facing role that supports Business Development Directors and Account Executives to ensure operational excellence and a high-quality client experience across a portfolio of performance-driven accounts. The position is embedded in internal workflows and focuses on driving retention, expansion, and long-term account health. This is a hybrid role based out of the NYC office.

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Required Skills

Client Support
Account Execution
Campaign Setup
Campaign Launch
Campaign Optimization
Reporting
Troubleshooting
Creative Analysis
Performance Monitoring
Stakeholder Coordination

+5 more

About Zeta Global

zetaglobal.com

Zeta Global is an AI‑powered marketing cloud and customer data platform that helps enterprises unify customer data, resolve identities, and orchestrate personalized omnichannel campaigns. It combines data science and machine learning with audience activation (email, programmatic, social, CRM), personalization, and analytics to drive acquisition, retention, and lifetime value. Positioned as an all‑in‑one, flexible solution for marketers, Zeta emphasizes scalable infrastructure, measurement, and privacy‑forward identity capabilities to accelerate business growth.

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