Points North
Points North is seeking a results-driven Associate Customer Success Manager to manage a portfolio of clients, focusing on driving retention, renewals, and business growth. This role involves proactively addressing customer needs, identifying cross-selling opportunities, and serving as the primary point of contact to ensure long-term partnerships. The position requires a customer-centric professional with experience in B2B SaaS environments to maximize customer value and satisfaction.
Headquarters
Bloomington, Minnesota, United States
Company Size
11-50 employees
Founded
1994
Points North has software solutions for Certified Payroll Reporting, Affordable Care Act Tracking/Reporting, & other data aggregation & compliance tools.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Points North.
9% above the average for this role