Associate Customer Support Analyst, New Grad
IXL Learning
About this role
An Associate Customer Support Analyst at IXL Learning will join the customer support team in San Mateo to support users of IXL’s personalized learning products. This is an entry-level role aimed at recent graduates and involves working with teachers, students, parents, and school administrators while collaborating with product, engineering, and account teams. IXL is a large EdTech company serving millions of learners globally.
Skills
Qualifications
About IXL Learning
ixl.comIXL Learning is a subscription-based K–12 personalized learning platform that delivers practice and instruction across math, language arts, science, social studies, and Spanish. Used by over 17 million students, IXL offers adaptive practice in more than 17,000 topics with interactive questions, awards, and certificates to motivate mastery. The platform also provides teachers and schools with assignment, tracking, and analytics tools to monitor progress and differentiate instruction.
Recent company news
PR NewswireIXL Learning Acquires Evan-Moor Educational Publishers
Oct 2, 2025
Education WeekIXL Learning Acquires Evan-Moor as It Continues Expansion Into Publishing
Oct 3, 2025
EdSurgeEnterprise Inside Sales Account Executive, Rosetta Stone for IXL Learning in Harrisonburg, Virginia
Dec 19, 2025
EdTech Innovation HubIXL Learning Acquires Carson Dellosa Education to Expand Educational Resource Offerings
Aug 6, 2025
Latham & Watkins LLPLatham Advises IXL Learning on Acquisition of MyTutor
Jun 3, 2025
About IXL Learning
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for IXL Learning.
Salary
$50k – $52k
per year
More jobs at IXL Learning
Similar Jobs
School Psychologist
Aspire Living & Learning
Customer Support Representative - Escalations [Contract]
Outschool
26-27 Lower School Learning Support Specialist
St. Catherine's School
Associate Claims Adjuster, New Grad Program
Federated Insurance Company of Canada
Software Engineer - New Grad
Together AI
Software Engineer, New Grad
Perpay - Career's Page