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Associate Director, Client Services at Silverback Strategies - ApplyBlast

Associate Director, Client Services

Silverback Strategies

18 days ago

4.1 on Glassdoor

Remote

Full Time

Director

2 applicants

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About this role

The Associate Director of Client Services serves as the strategic lead and trusted advisor for a portfolio of key client relationships, focusing on client health, performance analysis, and business growth. This role involves collaborating with internal teams to translate data into actionable insights, managing client retention, and identifying opportunities for upselling and cross-selling. The position requires a seasoned leader who excels at big-picture thinking and navigating complex client dynamics.

Responsibilities

Develop cross-functional marketing strategies aligned with client business goals
Analyze paid media performance and triangulate data across multiple platforms
Manage client retention, revenue growth, and delivery margin targets

Skills

About Silverback Strategies

silverbackstrategies.com

Headquarters

Reston, Virginia, United States

Company Size

51-200 employees

Founded

2007

View Profile

Silverback Strategies is a digital performance marketing agency that specializes in data-driven paid search, SEO, and content marketing strategies. They design and execute performance-focused campaigns that use analytics, testing, and attribution to drive customer acquisition and measurable revenue growth. By integrating paid and organic channels, Silverback helps brands optimize media, content, and search presence to improve ROI.