Drips
A Client Success Manager at Drips acts as a trusted advisor to mid-to-large enterprise accounts, driving successful client experiences and supporting renewals and growth. The role involves leading day-to-day client communication, delivering insightful performance reporting using tools like Salesforce and Tableau, and managing campaign strategy. Candidates must translate complex data into actionable business insights while collaborating with internal teams to address client challenges.
Drips is a Conversations-as-a-Service platform that delivers real two-way customer conversations at scale using AI-powered SMS, voicemail, and scheduled phone calls. It helps businesses automate personalized outreach and engagement across voice and text channels while preserving natural, human-like interactions. Emphasizing conversational quality (“it’s all about how you say it™”), Drips provides tools and integrations to orchestrate campaigns, schedule calls, manage replies, and scale compliant customer communication.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Drips.
Drips didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role