Associate Director, Customer Experience
Virbac(29 days ago)
About this role
The Associate Director, Customer Experience at Virbac US is the architect of the company's customer-centric transformation, unifying fragmented customer touchpoints into a seamless journey. The role focuses on maximizing customer lifetime value through data-driven personalization and cross-functional collaboration. It partners with US and global teams to align customer experience strategy with broader business objectives.
Required Skills
- Omnichannel
- Strategic Planning
- Data Strategy
- Personalization
- CRM
- Snowflake
- CDP
- SEO
- SEM
- Social Media
+5 more
Qualifications
- Bachelor's Degree
- MBA
About Virbac
virbac.comFounded in 1968 by a French veterinarian, Virbac is an independent pharmaceutical company exclusively dedicated to animal health.
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