Associate Director, Customer Experience
Virbac
About this role
The Associate Director, Customer Experience at Virbac US is the architect of the company's customer-centric transformation, unifying fragmented customer touchpoints into a seamless journey. The role focuses on maximizing customer lifetime value through data-driven personalization and cross-functional collaboration. It partners with US and global teams to align customer experience strategy with broader business objectives.
Skills
Qualifications
About Virbac
virbac.comFounded in 1968 by a French veterinarian, Virbac is an independent pharmaceutical company exclusively dedicated to animal health.
Recent company news
Vet TimesVirbac announces deal for feline hyperthyroidism drug
Dec 22, 2025
DVM360Virbac acquires feline hyperthyroidism drug Felanorm in €100 million deal
Dec 18, 2025
Yahoo FinanceEvaluating Virbac’s Future After Recent 9.3% Decline and Market Volatility in 2025
Sep 9, 2025
Pet AgeVirbac Acquires Felanorm Oral Solution from Norbrook, Strengthens Feline Health Portfolio
Dec 18, 2025
Pet Food ProcessingVirbac introduces ‘world’s first’ medicated cat food
Sep 30, 2025
About Virbac
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Virbac.
Salary
$233k – $306k
per year