Associate Director, Martech Operations

The Associate Director, Martech Operations leads the team responsible for powering onsite and in-app marketing experiences, including newsletters, subscriptions, and paid memberships. This role serves as a technical and operational expert, translating business requirements into scalable platform configurations using tools like Piano and Digioh to drive user acquisition and engagement. The position involves establishing operational standards, managing campaign workflows, and collaborating cross-functionally to optimize conversion rates and subscription growth.