Associate Director of Insurance Operations

BetterHelp(1 month ago)

RemoteFull TimeDirector$120,000 - $150,000Insurance Operations

About this role

The Associate Director / Senior Manager of Insurance Operations will lead and scale provider credentialing and enrollment operations to support rapid national growth across multiple payer networks and states. This role focuses on ensuring accuracy, compliance, and operational efficiency while partnering with cross-functional teams and senior leadership. The leader will drive operational transformation, mentor high-performing teams, and represent the organization with payers and credentialing partners.

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Required Skills

Provider Credentialing
Payer Enrollment
Recredentialing
Regulatory Compliance
Team Leadership
Strategic Planning
Process Optimization
Automation
KPI Monitoring
Stakeholder Management

+5 more

Qualifications

Bachelor’s Degree in Business Administration
Bachelor’s Degree in Healthcare Administration
Master’s Degree (Preferred)

About BetterHelp

betterhelp.com

BetterHelp is an online therapy platform that connects people with licensed, board‑accredited therapists for secure, convenient counseling. The service offers messaging, live video and phone sessions, scheduling, digital worksheets and an automated matching process to pair users with appropriate providers. BetterHelp reports a network of over 32,000 therapists and more than 6 million members, with 453+ million counseling sessions to date, and is headquartered in San Jose, California.