Associate Director of Retail & Online Operations - Waltham
Mtwyouth
About this role
The Associate Director of Retail & Online Operations at More Than Words (MTW) leads the transformation and management of the Waltham store, oversees online sales, and mentors youth employees. The role involves strategic growth, team leadership, and ensuring operational excellence in a nonprofit social enterprise that empowers youth through retail and community engagement.
Skills
About Mtwyouth
mtwyouth.orgMore Than Words is a nonprofit social enterprise that runs a youth-led business to empower young adults who are in foster care, the court system, experiencing homelessness, or out of school. Through its online shop and retail operations, it provides paid on-the-job training, entrepreneurship experience, and life‑skills coaching so participants gain real work experience and career-ready skills. Proceeds from sales support the program and help sustain individualized coaching, job placement, and education pathways. Customers and partners support social impact while buying goods made and managed by the youth in the program.
About Mtwyouth
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mtwyouth.
Salary
$70k – $81k
per year