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Associate Director | Program Manager | ITSM Transformation | Bengaluru | TST at Deloitte - ApplyBlast

Associate Director | Program Manager | ITSM Transformation | Bengaluru | TST

Deloitte

21 days ago

3.8 on Glassdoor

Bengaluru, Karnataka, India

Onsite

Full Time

Director

0 applicants

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About this role

This role leads complex, enterprise-wide IT Service Management and technology transformation programs, aligning strategic objectives with measurable business outcomes. The position involves managing end-to-end program delivery, governance, vendor ecosystems, and cross-functional teams to drive operational excellence and continuous improvement. It requires acting as a trusted advisor to C-suite executives and senior stakeholders while ensuring successful transition and stabilization of technology solutions.

Responsibilities

Lead enterprise-wide ITSM transformation and technology programs
Manage vendor ecosystems and establish governance frameworks
Drive program governance and executive stakeholder reporting

Skills

Qualifications

PMPPRINCE2SAFeITIL

About Deloitte

deloitte.com

Headquarters

Belgrade, Central Serbia, Serbia

Company Size

10001+ employees

Founded

1845

View Profile

Deloitte is a global professional services network and one of the "Big Four," providing audit & assurance, tax, consulting, risk advisory, and financial advisory services through member firms in more than 150 countries. It serves public- and private-sector clients across industries with strategy, digital and technology transformation, cybersecurity, analytics, human capital, and transaction support. Deloitte combines deep industry expertise, technology partnerships, and multidisciplinary teams to drive measurable business outcomes, innovation, and sustainability. Clients rely on Deloitte for its global scale, regulatory knowledge, and integrated advisory and implementation capabilities.