Associate Director, Service Engineering

The Associate Director of Service Engineering leads the service engineering organization for Zimmer Biomet's Surgical Robotics, Surgical Solutions, Sports Medicine, and Neurologic portfolios. This role establishes and executes service engineering strategies to ensure industry-leading serviceability, reliability, and customer experience throughout the product lifecycle. The position serves as the primary liaison between R&D, Quality, Regulatory Affairs, Manufacturing, and Field Service organizations while focusing on ROSA Robotics and Monogram platforms.