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Associate Engineer - IT Helpdesk at Druva - ApplyBlast

Associate Engineer - IT Helpdesk

Druva

2 months ago

3.8 on Glassdoor

Pune, Maharashtra, India

Onsite

Full Time

Medior

0 applicants

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About this role

The Associate Engineer - IT Helpdesk will provide L1 and L2 technical support for employee endpoints, manage the end‑to‑end IT lifecycle for new hires and off‑boarding, and administer identity, access, and device management tools. The role also involves monitoring global systems, leveraging AI tools to improve workflows, and maintaining documentation and policies.

Responsibilities

Provide L1 and L2 support for employee endpoints
Manage employee IT lifecycle including onboarding and off‑boarding
Administer access and identity systems such as Active Directory and Okta

Skills

About Druva

druva.com

Headquarters

Santa Clara, California, United States

Company Size

1001-5000 employees

Founded

2008

View Profile

Druva is a cloud-native, fully managed SaaS platform—branded as the Resilience Cloud—that delivers AI-powered data security, backup, recovery, cyber resilience, and identity resilience for enterprises. It unifies protection across endpoints, SaaS apps, cloud workloads, and data centers, with AI-driven capabilities (including the Dru Metagraph intelligence layer) to detect threats, govern AI workflows, and accelerate ransomware recovery. Druva's scalable, zero-infrastructure model enables organizations to eliminate legacy backup complexity while achieving cyber resilience across the enterprise.