Associate, Enrollment

Strive Health(5 months ago)

HybridFull TimeJunior$71,509 - $95,056 (estimated)Enrollment

About this role

The Enrollment Associate educates patients about eligible healthcare services, collects necessary patient information, and directly schedules them with Strive’s provider team. This role builds trust-based relationships through empathetic communication and supports patient enrollment across inbound and outbound high-volume calls. Performance is driven by key operational metrics such as daily contacts, first call resolution, average handle time, and quality adherence, and the role reports to the Lead, Enrollment.

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Required Skills

Patient Education
Scheduling
Data Collection
Call Handling
Inbound Calls
Outbound Calls
Empathy
Active Listening
KPI Tracking
Quality Adherence

+2 more

About Strive Health

strivehealth.com

Strive Health is a value-based kidney care company that delivers comprehensive, total care for patients with chronic kidney disease (CKD) and end-stage renal disease (ESRD). Working with payors and provider partners, Strive combines clinical care teams, care management, and data-driven tools to coordinate treatment across the patient journey. Their model is designed to improve patient outcomes and drive better value for health systems and payors.