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Associate Help Desk Analyst at CCC Intelligent Solutions - ApplyBlast

Associate Help Desk Analyst

CCC Intelligent Solutions

3 days ago

3.7 on Glassdoor

Sioux Falls, South Dakota, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The CCC IT Help Desk Technician provides local and remote technical support for employees and contractors, resolving common technical issues while maintaining high standards for customer value. This role involves supporting a variety of workplace technologies, including Windows PCs, Macs, iPads, Microsoft 365, and Microsoft Entra ID. The position requires strong technical and customer service skills to assist users with hardware, software, and network-related problems.

Responsibilities

Provide local and remote technical support for employees and contractors
Resolve common technical issues and support assigned services
Maintain and update Microsoft Entra ID user accounts and access

Skills

About CCC Intelligent Solutions

cccis.com

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

Founded

1980

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CCC is a leading cloud platform for the multi-trillion-dollar P&C insurance economy creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more.