Lyra Technology Group
The Service Desk Technician serves as the first point of contact for technical support, resolving common hardware, software, and network issues for end users. The role involves administering Microsoft 365 and Entra ID, setting up workstations, and maintaining documentation accuracy while meeting performance targets. This position offers a foundation for career advancement into Tier 2 support or specialized technical roles within the IT department.
Headquarters
Chicago, Illinois, United States
Company Size
1001-5000 employees
Founded
2017
Lyra Technology Group is a family of over 100 industry-leading technology service businesses around the world, operating as an independent, permanent investment platform under Evergreen Services Group. Lyra acquires and partners with managed service and technology companies, allowing them to retain their brand, employees, and culture post-investment while benefiting from a community of industry-leading peers. Each portfolio company is operated independently by its own exceptional management team, with Lyra providing long-term partnership rather than divesting from its businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lyra Technology Group.
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