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© All Rights Reserved. ApplyBlast.com
FIS
The Associate II, Client Contact role provides day-to-day technical support for network infrastructure and desktop systems software and hardware to ensure the proper operation of technology applications and equipment. This position involves handling access management and troubleshooting tasks, delivering effective customer service in a 24/7 production environment, and resolving client issues using strong soft and technical skills. The role requires documenting and tracking client incidents in a ticketing system, prioritizing support requests based on business impact, and maintaining data integrity and file system security.
Headquarters
Jacksonville, Florida, United States
Company Size
10001+ employees
Founded
1968
FIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FIS.
2 weeks ago
