Managed Solution
The Technical Support Specialist (Level 1) provides technical support to managed services clients in a 24/7/365 environment, handling application and infrastructure support, network administration, and desktop troubleshooting. This role ensures client satisfaction by adhering to service level agreements, resolving issues, and maintaining clear communication with English-speaking clients. The position requires maintaining professionalism, documenting efforts, and assisting with security monitoring within mission-critical environments.
Headquarters
San Diego, California, United States
Managed IT services for enterprise and midmarket organizations nationwide. Managed Solution delivers proactive, outcome‑based IT as a top 1% Microsoft Partner.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Managed Solution.
10% below the average for this role
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