Associate, IT Helpdesk L3
Yalo Inc.(1 month ago)
About this role
The IT Helpdesk Associate at Yalo acts as an IT Business Partner to ensure smooth, reliable IT operations that empower business and client-facing teams. The role focuses on improving productivity and client experience through collaboration with cross-functional teams, process optimization, knowledge management, and adoption of AI/automation to enhance service quality.
Required Skills
- IT Support
- Troubleshooting
- Google Workspace
- Jira
- ITSM
- ITAM
- MDM
- Endpoint Management
- Zendesk
- Salesforce
+14 more
About Yalo Inc.
aijobs.aiAIJobs.ai is a specialized job board connecting professionals in artificial intelligence, machine learning, and data science with roles at both startups and established companies. The site aggregates thousands of AI-related job listings globally and offers employer tools like paid job postings and a company directory. It also provides a blog and career resources to help candidates and recruiters find opportunities and talent, positioning itself as one of the web’s largest sources for AI jobs.