ChenMed
The Associate IT Service Desk Technician provides Tier 1 technical support to enterprise end-users, handling initial triage, troubleshooting, and resolution of hardware, software, and mobile device issues. This entry-level role involves managing helpdesk tickets, escalating complex problems, and educating users on company software while maintaining strong customer service standards. The position requires effective communication, organizational skills, and the ability to work both remotely and on-site.
Headquarters
Miami Gardens, Florida, United States
Company Size
1001-5000 employees
Founded
1970
ChenMed is a family-owned, value-based primary care provider operating medical centers dedicated to serving seniors across the United States. Their high-touch care model features small patient panels, board-certified physicians, and VIP-level services including 24/7 doctor access, on-site medications, and transportation to appointments. ChenMed focuses on preventive care and deep doctor-patient relationships to improve health outcomes and reduce hospitalizations among senior patients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ChenMed.
17% below the average for this role