Associate, IT Support

Flex(1 month ago)

HybridFull TimeJunior$86,000 - $89,000IT

About this role

An Associate, IT Support at Flex contributes to maintaining the company’s technology infrastructure and overall employee experience. The role is suited for a proactive, customer-oriented individual who will work closely with the IT team and cross-functional partners to support company operations. This is a hybrid position based in New York City with regular on-site expectations.

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Required Skills

Technical Support
Hardware Support
Software Support
Network Monitoring
WiFi Support
VPN Support
Onboarding
Offboarding
System Maintenance
Backups

+12 more

Qualifications

Bachelor's Degree in Information Technology
Bachelor's Degree in Computer Science
CompTIA A+
Network+
Microsoft Certified Professional

About Flex

flex.com

New Relic is a cloud-based observability platform that helps engineering and operations teams monitor, troubleshoot, and optimize software and infrastructure in real time. It ingests telemetry — metrics, logs, traces, events, and synthetics — via agents and integrations and unifies that data into dashboards, alerts, and a query language (NRQL) for full‑stack visibility across applications, services, containers, and cloud resources. New Relic One bundles APM, infrastructure monitoring, distributed tracing, logging, synthetics, and incident response workflows with integrations for major cloud providers and developer tools. Teams choose New Relic for its rich instrumentation, analytics, and real‑time troubleshooting capabilities at scale.