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Associate Manager, Customer Success - LATAM at Qualtrics - ApplyBlast

Associate Manager, Customer Success - LATAM

Qualtrics

3 months ago

3.6 on Glassdoor

Mexico City, Mexico

Hybrid

Full Time

Manager

0 applicants

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About this role

The Associate Manager, Customer Success - LATAM leads a team of Technical Success Managers who support enterprise customers throughout their lifecycle, from onboarding to platform maturity. This role drives customer adoption, retention, and revenue growth by providing technical guidance, coaching, and strategic consulting while collaborating with cross‑functional partners across sales, product, engineering, and professional services.

Responsibilities

Lead and develop a team of Technical Success Managers
Drive customer adoption, retention, and revenue growth
Build and manage relationships with senior customer executives

Skills

Qualifications

Bachelor’s degree in science, technology, business or related fieldAdvanced degree (Master’s or higher) in science, technology, business or related field

About Qualtrics

qualtrics.com

Headquarters

Seattle, Washington, United States

Company Size

5001-10000 employees

Founded

2002

View Profile

Qualtrics is an experience management (XM) platform that helps organizations collect, analyze, and act on feedback across customers, employees, products, and brands. Its AI-powered analytics surface insights like at-risk customers and churn predictions and recommend actions to improve experience and drive revenue. The platform combines survey tools, real-time reporting, workflow orchestration and integrations to operationalize experience data at enterprise scale. Companies use Qualtrics to turn experience signals into measurable business outcomes.