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Associate Manager, Global Analytic Insights at Concentrix - ApplyBlast

Associate Manager, Global Analytic Insights

Concentrix

4 months ago

3.3 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

The Associate Manager leads a team of analysts and consultants to deliver strategic consulting, design, and contact center analytics for large client accounts. This role involves overseeing performance improvement activities, conducting quantitative and qualitative data analysis, and presenting high-level insights to drive operational excellence and business value.

Responsibilities

Lead a team of analysts and consultants to deliver insights
Oversee implementation of performance improvement activities
Conduct quantitative and qualitative data analysis
Present key insights and recommendations to clients
Manage project budgets and resource utilization

Skills

Qualifications

Bachelor's DegreeSix Sigma Green BeltSix Sigma Black Belt

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.