Associate Manager - Reliability Operations (SaaS Support)
Zeta
About this role
Zeta is hiring an Associate Manager, Reliability Operations in Hyderabad to lead 24x7 reliability operations for a high-stakes SaaS banking technology platform. The role focuses on managing a support/operations team and partnering with SRE to ensure stable production operations across multiple sites and deployments. It is a people-leadership position centered on operational accountability and service reliability outcomes.
Skills
Qualifications
About Zeta
zeta.techZeta is a cloud-native, API-first payment processing platform that helps banks and financial institutions launch and run next‑generation card programs. It offers instant card issuing, transaction processing, and related tooling to create secured, personalized card products. Built for scalability and integration, Zeta emphasizes developer-friendly APIs and modern infrastructure to accelerate product launches and replace legacy systems. Financial institutions use Zeta to modernize card services and deliver real‑time, customizable payment experiences.
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About Zeta
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Zeta.
Salary
$110k – $145k
per year