Associate Manager
Commvault(4 days ago)
About this role
An Associate Manager of Customer Success at Commvault supports an assigned portfolio of customers while mentoring and guiding a team of Success Account Managers. The role is aimed at a first-time or early people manager who remains customer-facing while developing core leadership capabilities. It focuses on ensuring customers realize value from Commvault’s technologies across onboarding, adoption, and renewals to drive retention and identify expansion opportunities.
Required Skills
- Customer Success
- Coaching
- Team Leadership
- Onboarding
- Adoption
- Renewals
- Forecasting
- Data Analysis
- Collaboration
- Communication
About Commvault
commvault.comNew Relic is a cloud-based observability platform that helps engineering and DevOps teams monitor, troubleshoot, and optimize applications, infrastructure, and customer experiences in real time. Its suite includes application performance monitoring (APM), distributed tracing, logs, infrastructure and Kubernetes monitoring, synthetic and real-user monitoring, dashboards, alerts, and a unified telemetry data platform for ingesting and querying metrics, traces, and logs. Developers and SREs use New Relic to instrument code and systems, correlate telemetry across services, speed incident response, and drive performance improvements.
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