WNS Global Services

Associate - Operations

WNS Global Services

9 months ago
San Jose, Costa Rica
Onsite
Full Time
Junior
0 applicants
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WNS Global Services
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About this role

This role acts as a single point of entry for all customer cases related to credit, onboarding, invoicing, customer service, and account management activities. The candidate will support various activities including dispute resolution, system issues, and request routing, ensuring effective communication and resolution in accordance with company procedures.

Skills

WNS Global Services

About WNS Global Services

wns.com

WNS is a global, digital-led business transformation and BPM provider that helps enterprises "Outsmart the Future" through analytics, automation, and technology-enabled solutions. It delivers end-to-end business process outsourcing, industry-specific consulting and digital services across functions such as finance & accounting, customer care, insurance, healthcare, travel and more. Combining domain expertise with data analytics, AI and process automation, WNS focuses on improving operational efficiency, customer experience and sustainable growth for multinational clients.

About WNS Global Services

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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