Associate, Platform Operations (Base Hong Kong)

Lalamove(23 days ago)

Jakarta, IndonesiaOnsiteFull TimeJunior$52,972 - $71,252 (estimated)Operations

About this role

The Platform Operations Associate in Jakarta supports marketplace growth and efficiency by combining data insights with local market knowledge. The role focuses on maintaining a healthy supply-demand balance, improving user experience, and supporting commercial and product decisions. It involves close collaboration with city operations and cross-functional teams to inform product enhancements and regional initiatives. The position sits within Lalamove’s Platform Growth and Operations organization.

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Required Skills

Data Analysis
A/B Testing
Marketplace Strategy
Pricing Strategy
Incentive Design
User Retention
Driver Activation
Performance Monitoring
Project Management
Stakeholder Management

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About Lalamove

lalamove.com

Lalamove is an on‑demand logistics and delivery platform that connects consumers and businesses with a network of drivers for same‑day and last‑mile deliveries. Using its app and web portal, customers can book couriers, vans, or trucks in one click for parcels, bulky goods, scheduled moves, or on‑demand jobs. The service offers real‑time tracking, transparent pricing, and flexible vehicle options, plus enterprise tools for high‑volume and business logistics. Lalamove operates in many cities worldwide, aiming to make local deliveries faster and more convenient.