Associate Process Manager

The Associate Process Manager serves as the primary point of contact for maintaining and sustaining eClerx ISO 22301 certification and supporting the Business Continuity Management and Crisis Management program. This role involves advising businesses on business impact analysis, risk management, and resiliency plans while coordinating exercises, testing, and training activities. The position requires facilitating real-time crisis response, managing IT disaster recovery preparedness, and mitigating business continuity risks to ensure operational resilience.