eClerx
The Service Orchestration Engineer supports US and international enterprise customers in ISP and data centre environments, handling high-severity incidents and customer escalations. This role requires strong contact center experience, excellent English communication, and the ability to work effectively across global teams in a fast-paced operations setting. The position involves coordinating with internal teams to resolve service-impacting issues and ensuring consistent, high-quality customer experience.
eClerx is a global leader in productized services, transforming businesses with advanced technology, AI, and domain expertise to deliver exceptional outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for eClerx.
eClerx didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role