Associate, Product Support
ShopMy
About this role
A Product Support Associate at ShopMy serves on the Product team to support brands using the ShopMy creator-economy platform. This early-career role offers exposure to a fast-scaling SaaS environment and opportunities to develop technical, product, and customer-facing experience while contributing to product initiatives and customer experience.
Skills
Qualifications
About ShopMy
shopmy.usShopMy is a mobile-first social commerce platform and marketplace (shopmy.us) that connects creators, influencers, brands and shoppers through curated, shoppable collections. The site and native app focus on discovery and shopping of creator-led product assortments, with deep links to the app and integrations for marketing and analytics. ShopMy simplifies social shopping by letting users browse influencer collections and purchase products directly through the platform.
Recent company news
Inc.comHow ShopMy Became 1 of the Creator Economy’s Big Winners
2 days ago
PR NewswireShopMy Raises $70M at $1.5 Billion Valuation to Scale The Curated Commerce Infrastructure for Premium Brands, Tastemakers, and Shoppers
Oct 22, 2025
VogueWhy this influencer-favourite affiliate platform is launching a shopping site
Jul 30, 2025
www.glossy.coTiffany Lopinsky, ShopMy | Glossy 50 2025
Nov 24, 2025
ForbesWalmart, LTK, ShopMy And The Trillion-Dollar Shift In Creator Commerce
Nov 3, 2025
About ShopMy
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ShopMy.
Salary
$84k – $111k
per year