Associate Rx Customer Service Specialist

Abarca Health(22 days ago)

RemoteFull TimeJunior$50,566 - $68,319 (estimated)Customer Service

About this role

Abarca Health is hiring an Associate Rx Customer Service Specialist to be the primary contact for pharmacies, beneficiaries, and prescribers. The role centers on handling inbound and outbound communications to help resolve pharmacy benefit and coverage-related inquiries using internal platforms and resources. This position supports healthcare/pharmacy benefit operations and requires bilingual Spanish-English fluency.

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Required Skills

Customer Service
Call Handling
Email Support
Fax Processing
Rx Platform
Pharmacy Benefits
Coverage Determinations
Exceptions And Appeals
Prior Authorizations
Claims Overrides

+6 more

Qualifications

Associate’s Degree in Pharmacy Technician
Pharmacy Technician License

About Abarca Health

abarcahealth.com

Abarca Health is a technology-driven pharmacy benefit manager (PBM) that delivers innovative PBM solutions to health plans, employers, and public programs. The company combines advanced analytics, clinical programs, and modern technology to manage drug spend, optimize formularies, and improve patient outcomes. Abarca emphasizes transparency, flexible contracting models, and member-centric services, including specialty drug management and patient support. Its offerings are positioned to reduce costs while streamlining pharmacy benefit operations for payers and providers.