Customer Operations Associate | Denver [Spanish Required]
Spark Advisors(1 month ago)
About this role
The Customer Operations Associate (Spanish Fluency) joins Spark’s customer success organization to support Medicare insurance agents and business leaders as they onboard and enroll beneficiaries. The role reports to the Manager of Contracting Operations and contributes to improving operational processes and agent experience. This is a hybrid role based in Denver, CO at a fast-growing Medicare technology company focused on expanding access to quality healthcare.
Required Skills
- Customer Support
- Email Support
- Phone Support
- Video Support
- Troubleshooting
- Carrier Onboarding
- Contracting
- Workflow Coordination
- SLA Management
- Attention To Detail
+4 more
About Spark Advisors
sparkadvisors.comSpark Advisors is a modern platform that helps insurance brokerages build, scale, and modernize their businesses. It combines technology, operational support, carrier relationships, and compliance tools to digitize workflows, unify data, and accelerate distribution. Built for independent agencies and growing brokerages, Spark streamlines onboarding, analytics, and integrations so teams can focus on sales and client service. Customers choose Spark to reduce administrative overhead, access partner resources, and grow more efficiently.
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