ServiceTitan
The Associate Specialist, Executive Escalations & Premium Support role serves as a subject matter expert within the Global Support team, providing advanced technical troubleshooting and workflow solutions for complex customer and internal inquiries. This position specializes in ServiceTitan products, particularly Telecom, while offering Tier 3 support to lower-tier agents and customer success teams. The role focuses on de-escalating customer issues, identifying product bugs, and coaching support staff to enhance overall service quality.
Headquarters
Glendale, California, United States
Company Size
1001-5000 employees
Founded
2012
Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ServiceTitan.
ServiceTitan didn’t post a salary, so this is our estimate from similar listings.
Is It Time To Reassess ServiceTitan (TTAN) After Its Recent Share Price Pullback?
1 day ago
Tier 3 Escalation Specialist
Transparentbpo
Escalations & QA Customer Support Supervisor
Kikoff
CLARK | Escalations Agent - Business-to-Business
TP
Tier 3 Escalation Specialist Great Wolf Lodge
Transparentbpo
Senior Escalations Expert
Sunrun
Background Screening Escalations Senior Analyst, Assistant Vice President
Citi