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© All Rights Reserved. ApplyBlast.com
Transparentbpo
The Tier 3 Guest Resolution Agent manages high-severity guest escalations, providing strategic and empathic solutions while acting as a subject-matter expert across multiple business lines. They mentor lower-tier agents, collaborate with cross-functional teams, and ensure resolutions meet the brand's standards of integrity and excellence.
Headquarters
Rockville, Maryland, United States
Company Size
1001-5000 employees
Founded
2009
Transparent BPO is a contact center outsourcing firm that designs customizable, brand‑boosting BPO solutions tailored to each client’s business needs. The company positions itself as “contact center outsourcing transformed,” emphasizing bespoke programs that integrate with a client’s brand and operations. Businesses can reach them in the U.S. at 1-800-276-5140.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Transparentbpo.
4% below the average for this role