Valce Talent Solutions

Associate support analyst

Valce Talent Solutions

3 days ago
Mexico
Onsite
Full Time
Junior
0 applicants
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Valce Talent Solutions
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About this role

An Associate Technical Support Analyst at Fortra provides initial technical support to customers experiencing product, configuration, and training issues. The role involves troubleshooting, customer communication, documentation, environment setup, and knowledge development in a supportive team environment.

Skills

Qualifications

Associate's Degree in Computer ScienceInformation TechnologyBasic IT KnowledgeCommunication SkillsTechnical Support Tools Familiarity
Valce Talent Solutions

About Valce Talent Solutions

echojobs.io

EchoJobs (echojobs.io) is a job search platform focused specifically on software engineering roles. It helps developers find positions that match their skills by offering software-engineering–specific filters and search tools to cut through endless scrolling. The site emphasizes matching and discovery, surfacing jobs that best fit an engineer’s experience and preferences.

About Valce Talent Solutions

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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