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Associate Support Consultant- Onsite, Pune at Veradigm - ApplyBlast

Associate Support Consultant- Onsite, Pune

Veradigm

1 month ago

3.6 on Glassdoor

Pune, Maharashtra, India

Onsite

Full Time

Junior

0 applicants

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About this role

The Associate Support Consultant provides first-line support to clients by resolving product functionality issues, answering questions, and ensuring smooth product usage via phone, email, or chat. This role involves logging and tracking support cases, collaborating with product teams to escalate bugs, and assisting in root cause identification. The position requires strong communication skills and a technical background to troubleshoot and learn continuously.

Responsibilities

Resolve client issues related to product functionality and system setup
Log track and document support cases
Collaborate with product teams to escalate bugs or feedback

Skills

Qualifications

Bachelors degree in any stream – Technical/Computer Science

About Veradigm

veradigm.com

Headquarters

Chicago, Illinois, United States

Company Size

5001-10000 employees

Founded

1986

View Profile

Veradigm is a healthcare technology and data company that connects providers, life sciences companies, and payers through validated, interoperable clinical and real‑world data. It delivers EHR and practice management capabilities plus analytics, interoperability, and value‑based care tools to improve clinical workflows, outcomes, and operational performance. Veradigm also provides insights and real‑world evidence to support research, population health, and payer decision‑making via the Veradigm Network.