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© All Rights Reserved. ApplyBlast.com
SPS Commerce
The Customer Support Analyst at SPS Commerce provides education and problem-solving support to customers via phone, email, and chat. This role involves root cause analysis, issue resolution, and logging interactions using a CRM system while acting as a flexible resource across multiple channels. The position requires managing moderate to complex issues and adhering to specific availability schedules, including off-peak hours.
Headquarters
Minneapolis, Minnesota, United States
Company Size
1001-5000 employees
Founded
2001
SPS Commerce is a leading EDI, sales & item data company offering reliable solutions for retail businesses. Get a free demo now!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SPS Commerce.
SPS Commerce didn’t post a salary, so this is our estimate from similar listings.