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Associate Support Engineer, Technology and Digital, FT, 08A-4:30P at Baptist Health South Florida - ApplyBlast

Associate Support Engineer, Technology and Digital, FT, 08A-4:30P

Baptist Health South Florida

17 hours ago

Miami, Florida, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Associate Support Engineer provides technical assistance and troubleshooting for software and hardware issues within a healthcare environment. This role involves diagnosing problems, guiding clients through solutions via phone, email, or chat, and escalating complex issues when necessary. The position requires managing multiple open issues, documenting technical knowledge, and ensuring IT systems remain fully functional for users.

Responsibilities

Diagnose and troubleshoot technical issues including account setup and network configuration
Track computer system issues through to resolution within agreed time limits
Escalate unresolved issues to senior team members and provide accurate tech solutions

Skills

Qualifications

Bachelors Degree in Information TechnologyBachelors Degree in Computer Science

About Baptist Health South Florida

baptisthealth.net

Headquarters

Coral Gables, Florida, United States

Company Size

10001+ employees

View Profile

Baptist Health South Florida is a leading healthcare provider, offering a comprehensive range of services including hospitals, urgent care, outpatient centers, and a network of expert doctors throughout Miami-Dade, Broward, Palm Beach, and Monroe Counties. Committed to high-quality patient care, the organization emphasizes accessibility and innovative healthcare solutions to serve the diverse needs of the community. With a focus on medical excellence and patient well-being, Baptist Health South Florida strives to improve health outcomes for all its patients.