servicemanagementgroup.com
SMG is seeking an Associate Support Engineer to provide front‑line operational and technical support for its products and services. The role involves handling client requests via tickets and calls, performing routine configuration, reporting, and troubleshooting tasks, and escalating more complex issues while maintaining clear communication and documentation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for servicemanagementgroup.com.
servicemanagementgroup.com didn’t post a salary, so this is our estimate from similar listings.
31% below the average for this role