Agero
The Associate System Engineer supports the installation, configuration, and maintenance of the organization's server environment, resolving problems associated with server hardware, OS, and application software. The role provides third-level support for PC and system applications, manages core corporate information systems, and ensures routine backups and disaster recovery procedures are followed. This position also involves administering user accounts, managing voicemail and call routing services, and providing technical support to desktop specialists.
Headquarters
Medford, Massachusetts, United States
Company Size
1001-5000 employees
Founded
1972
Agero, a Cross Country Group company, provides roadside assistance, accident management, and connected-vehicle services to drivers and businesses. It serves automakers, insurers, dealerships, repair facilities and service providers through a large network of tow, repair and driver service partners together with contact-center and claims-handling capabilities. Agero combines field operations with technology — including telematics integrations and its Swoop platform and partner integrations — to support EV experiences, speed dispatch, and streamline end-to-end incident and claims workflows.
KeyMe Locksmiths and Agero Team Up to Expand Vehicle Lockout Assistance Nationwide
2 weeks ago
Former Safelite CEO Feeney becomes latest addition to Agero’s board of advisors
Jan 9, 2026
Virginia Farm Bureau Insurance and Agero Unite to Provide Policyholders with Fast, Reliable Roadside Assistance
1 month ago
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Agero.
7% below the average for this role
Auto Industry Leader Tom Feeney Joins Agero’s Board of Advisors
Jan 8, 2026