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Associate Systems Support Engineer at Altera Digital Health - ApplyBlast

Associate Systems Support Engineer

Altera Digital Health

3 months ago

3.1 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

A dedicated Associate Systems Engineer joins the IT operations team to monitor and maintain critical systems, ensuring application uptime and infrastructure availability. The role involves performing health checks on SQL databases and Windows servers while providing L1 and L2 support. Success in this position requires collaborating with cross-functional teams to implement upgrades and meet strict service level agreements through continuous monitoring.

Responsibilities

Monitor performance and availability of applications and infrastructure
Conduct regular health checks and performance tuning of SQL databases
Oversee functionality and performance of Windows servers and IIS
Provide first-level support and diagnose system incidents
Maintain documentation for system configurations and incident responses

Skills

Qualifications

Bachelor's degree in Computer ScienceBachelor's degree in Information Technology

About Altera Digital Health

alterahealth.com

Company Size

5001-10000 employees

View Profile

Altera Digital Health is a global healthcare IT company with more than 30 years of experience helping health systems and provider organizations modernize and optimize electronic health records (EHRs). They deliver solutions and services across EHR usability, interoperability, infrastructure modernization, and managed services to improve clinical workflows, data exchange, and operational performance. Altera partners with organizations of all sizes worldwide to provide consulting, technical implementation, and ongoing support that unlocks better patient care and measurable value from health IT investments.