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Associate Technical Services Engineer II (Cloud) at MongoDB - ApplyBlast

Associate Technical Services Engineer II (Cloud)

MongoDB

20 days ago

4.0 on Glassdoor

Dublin, County Dublin, Ireland

Hybrid

Full Time

Medior

0 applicants

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About this role

The Associate Technical Services Engineer II (Cloud) provides expert technical support and advisory services to MongoDB's largest customers, resolving complex challenges related to database architecture, performance, and security. This role involves advocating for customer needs by interfacing with product management and development teams while contributing to internal projects and support tool development. The position requires a hybrid work model based in Dublin with occasional coverage outside normal hours for 24/7 support events.

Responsibilities

Advise customers and solve complex MongoDB problems
Resolve questions on architecture, performance, recovery, and security
Contribute to internal projects including software development of support tools

Skills

About MongoDB

mongodb.com

Headquarters

New York, New York, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

MongoDB is a general-purpose, document-oriented database platform that uses a flexible, JSON-like data model (BSON) to help developers build modern applications. It’s available as self-managed software and as MongoDB Atlas, a fully managed cloud database service offering global clusters, automated scaling, backups, and enterprise-grade security. The platform delivers ACID transactions, a rich query and aggregation framework, full-text and vector search, change streams, mobile sync, and integrated tools for app services, analytics, and visualization. Widely adopted by startups and enterprises, MongoDB positions itself as an AI-ready database to accelerate time-to-market for data-driven applications.