Associate Technical Support CPO
Ciena
About this role
Ciena is hiring a technical support engineer to provide remote and on-site assistance for its optical networking products. The role involves troubleshooting, analyzing alarms, and supporting global customers in a hybrid work environment. The position emphasizes collaborative problem-solving and knowledge sharing within the team.
Skills
About Ciena
ciena.comCiena is a global leader in optical and routing systems, services, and automation software.
Recent company news
Quantum Computing Inc. and Ciena Demonstrate Next-Generation Quantum-Secured Communications with High-Speed Encryption using PQC and QKD at OFC 2026
1 day ago
Optical-Tech Stocks Looking Sharp: Ciena Up 9%, Lumentum Rises 8%, Coherent Climbs 7%
1 day ago
What's Going On With Ciena Stock Wednesday?
1 day ago
AI Stocks Skyrocket Monday: Bloom Energy (BE), Applied Optoelectronics (AAOI), and Ciena (CIEN) Soar
2 days ago
Optical-Tech Stocks Looking Sharp: Ciena Up 9%, Lumentum Rises 8%, Coherent Climbs 7%
1 day ago
About Ciena
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ciena.
Salary
$74k – $98k
per year
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