Associate Technical Support Engineer (Knowledge of Process Simulation Software)
Aspen Technology(1 month ago)
About this role
A Technical Support Engineer at Aspen Technology provides expert product knowledge and customer-facing support for AspenTech engineering software, including Aspen Plus and Aspen HYSYS. The role leverages chemical engineering expertise to support customers, contribute to product quality, and help develop training and technical content. It sits within the engineering software support organization and interacts with customers primarily via phone, email, and remote desktop.
Required Skills
- Process Modeling
- Aspen Plus
- Aspen HYSYS
- Troubleshooting
- Customer Support
- Communication
- Training
- Problem Solving
- Mentoring
- Technical Writing
Qualifications
- BS in Chemical Engineering
- MS in Chemical Engineering
- PhD in Chemical Engineering
About Aspen Technology
aspentech.comOur software tackles the most complex process manufacturing challenges, creating value and improving profitability for our customers. The industries that drive our economies and touch our lives are optimized by aspenONE software every day. The world’s leading oil & gas, chemical, engineering & construction, pharmaceutical, food, beverage, and consumer packaged goods companies all rely on AspenTech to run their business.
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