Associate Technical Support Engineer

Tanium(5 days ago)

HybridFull TimeJunior$45,000 - $135,000Technical Support

About this role

An Associate Technical Support Engineer at Tanium provides technical support to customers by resolving issues, answering technical questions, and improving the overall customer experience with the Tanium platform. The role reports to a Global Support Manager and offers opportunities to build skills in scripting, debugging, and platform troubleshooting while working on a hybrid schedule.

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Required Skills

Networking
Security
Operations
Scripting
Programming
Troubleshooting
Testing
Documentation
Problem Solving
Customer Support

+2 more

Qualifications

Associates Degree
BS in Computer Science
Google IT Support Professional Certificate
CISSP
MCSE
A+
Security+
Network+
Equivalent Experience

About Tanium

tanium.com

Tanium is a real-time, AI-driven platform for autonomous IT that unifies endpoint management and security to give organizations immediate visibility, control, and remediation across their endpoints. Its converged endpoint management (XEM) approach delivers endpoint intelligence, continuous monitoring, vulnerability and configuration management, and automated remediation at scale to reduce complexity, cost, and risk. Targeted at security-conscious enterprises, Tanium integrates with the broader IT and AI ecosystem (including partners like Microsoft and ServiceNow) to help organizations maintain high levels of operational confidence.